This one has been a long time coming. For anyone who knows me, it's no secret that I like to eat. It's truly amazing that I'm not twice my size; thanks mom and dad for great metabolism.
Two sentences and I'm already off topic...
Back in 2005, when I took a trip down to visit a friend in Tucson, AZ, Pei Wei Asian Diner was the first stop after the airport. I'd never heard of it before, but I do like asian food so it sounded like a good idea.
Being a quick-casual restaurant, we were eating within 10 minutes of ordering.
I really like how the system is set up there. You walk in, look at the menu that's on the wall - they also have a couple available in smaller print on the counters where you place your order - a cashier takes your order, gives you your glass and you get your drinks and find a seat. Then, within 9 minutes your food is at your table. It's pretty great, actually.
Quick casual. A very smart concept.
What I enjoy most about Pei Wei though, is their food. When I lived in Dallas, my apartment was only a couple miles from the nearest Pei Wei. I experimented with their food, as it was fairly inexpensive, which is a plus for a single 20-something just beginning her career.
Early on in my experimenting I tried their pad thai and fell in love. It was the perfect amount of sweet and spicy. Just the right amount of sauce, not too thick. It was almost refreshing, silly as that sounds. Between the pad thai and the fact that they had Diet Dr. Pepper available in their fountain (c'mon, everyone knows fountain soda is the best), I was hooked.
It wasn't long before I decided that it was time for a weekend job to supplement my entry-level PR salary, so what a better place than Pei Wei, where I was a patron at least 3 times a week anyway.
This is when I realized how great this company really is. All the cooking takes place in the woks outside the kitchen where the public can watch. Everything is incredibly sanitary.
Having previously been a server in a restaurant in college, I can honestly say I didn't want to eat there knowing what went on in the kitchens. Not the case with Pei Wei. I continued to eat there as often as I once did...in fact, I probably at there more as an employee.
They treat there employees with understanding and respect. Even though I was 20-something working as a cashier, I did have a career that was important to me during the week. My manager respected the type of employee I was, and that I had a lot going on outside of the store.
We were recognized as important, no matter which role you filled. I could go on, but this isn't what's important.
What IS important, is how great this restaurant is for it's customers. When you food is delivered to your table, your every wish can be catered to...everything from extra sauces to napkins to a drink refill. Sure, these are things you could do yourself, but all you have to do is ask :).
I'm beyond thrilled that Pei Wei is opening a store out here in the Chicago burbs this week. I've been looking forward to this since we moved here in October, and something I've been talking about for years. I truly miss this place and will be making an appearance out there this week.
So, here's the scoop:
Price: $$ (very reasonable, less than $10/person and often there's enough left over for tomorrow)
Menu Selection: **** (vietnamese, thai, chinese...there are plenty of options for all asian tastes)
Taste: ***** (my favorite asian food anywhere!)
Service: ***** (so nice and welcoming, and prompt with the order)
Atmosphere: **** (laid back, friendly, quick)