RAVE: Popeyes Chicken, Calumet City

My husband loves Popeyes Chicken. Until we started dating, I'd never ventured to one.

I had a friend in high school who worked at the local KFC and told me stories about their food handling processes that made my skin crawl. So I spent most of my life avoiding fast food fried chicken.

But a few months back, I gave the place a shot, and really wasn't all that impressed. The service was beyond slow and the food was just okay. They did have really good cole slaw and mashed potatoes and gravy though, I give them that.

I've eaten there a couple times since then and continued to be less than impressed, especially with the slow service. I thought maybe it was because it was "Louisiana style" or something that they were just slower, but after visiting one of the stores outside of Chicago, I know this isn't true.

On the way to visiting my family for funeral services, we decided to stop and get a bite to eat. When we saw a sign for Popeyes his eyes lit up, so we stopped. We went inside to take a break from driving through traffic and the first thing I noticed was the incredible speed of the people behind the counter.

The man who took our order was yelling back into the kitchen as he took pieces of chicken, so they knew what to replace (normally, we see them yelling what they need AS they need it). Needless to say, I was impressed.

We asked the man if he was the manager there and he said, "why yes I am," and we complimented him on the efficiency of the store. He mentioned that they were short staffed even, but it didn't show. We got our food quicker than ever at a Popeyes. The food was fresh and just as we'd ordered it - another issue we've had in the past, not getting spicy when we order it.

After we ordered we sat down to eat and people watched. The manager was very patient with customers who would come in on their cell phones and talk while ordering, or taking forever to make a decision while holding up the line, and even customers asking tons of questions that are answered right on the menu. He certainly was more patient that I would have been :).

So I gotta say, if you're ever headed out of Chicago on 94 and have a craving for Popeyes Chicken & Biscuits, be sure to take the Calumet City exit and visit the store on Sibley Road. You're bound to be satisfied with food and the service.

Cheers!

Ashley